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Have never been able to go on one of their trips as availability is never open to plan for a trip with this company. Explaining how to work their computer system to go on a trip is not going to happen as the sales person is not sure how to work this system either. Lots of hidden...
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GREAT DESTINATIONS REFUSE TO REFUND ME MY DOWN PAYMENT FEES. I CALLED THEM TWICE BACK TO BACK BUT THE RUDE LADY THAT ANSWERED TALKED RIGHT OVER MY SENTENCES. IM SURE SHE WAS TRAINED TO DO THAT, especially because I demanded my money back due to this CORONA VIRUS PANDEMIC as we are seniors and traveling is not...
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I called this crooked and rude company to address my complaint about a refund and the lady who answered did not allow me to voice my complaint as she QUICKLY talked right over my sentence, and quickly hung up on me. I called a second time, and again, she just ranted about that they were short staffed....
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I have not been able to take a vantage of the timeshare and just want to pay it off so that I can perhaps sell it