More Contact Info

Toll-Free Number:

(866) 668-5962

Customer Service:

Incentive programs and volume discounts

(800) 692-8073

Large or heavy items return inquiries

(800) 491-5179

Outside the US and Canada

(855) 868-8553

Product information and assembly, replacement part orders

(800) 491-4958

Media:

(513) 603-1000

Marketing Inquiries

(513) 645-4444

Public Relations

Other Info

Other Info (opening hours):

Hours:

West Chester Strore

Sunday: 12PM – 6PM

Monday- Tuesday : Closed

Wed – Sat: 10AM – 6PM

Roswell Store

Sunday:10AM – 6PM

Monday-Tuesday: Closed

Wed – Sat: 10AM – 6PM

Company Address

Grandin Road Customer Satisfaction Center

5566 West Chester Road

West Manchester,

United States

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Complaints & Reviews — Grandin Road

21 Mar, 2022

Grandin Road

Totally dishonest. “You can use your free shipping code” (otherwise an outrageous $9.95) or get our advertised price. NOT both. I will not do business with this dishonest company xxxxxxxxxxcxxxxxxxxx

Furniture and Decor

16 Jul, 2021

Late late delivery

Still waiting for my two products that I ordered two months ago. They were supposed to have been shipped on July 5. That was 11 days ago.

Furniture and Decor

16 Apr, 2021

Fraud on my credit card

I dont trust the workers, i ordered some furniture from the company, later that day two more charges over $3000 was added to my credit card. I had to open up a investigation and change my card number.I wish I could give a ZERO!

Furniture and Decor

Most Reviewed

22 Jul, 2021

"Can’t book online"