Grainger has your back as long as the working man can get to the store by 5pm. Grainger doesn’t have conducive store hours for the average working man !!
Reference Order#132738**** Igus Flange Clips 5/8″ $4.45. Wrong part delivered. Two customer service guys, Roger and Steve, kept insisting its the right item. The middle aged guys could not even comprehend the Image of the item shown with dimensions on their monitor, with the one being forced upon me ! This Grainger location is run by selected...
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I work at grainger and its a joke. They let good workers go over petty *** that happened in their past. They treat their employees like slaves they only care about numbers.
I ordered nuts, washers, and bolts from Grainger on 2/15/2018. My nuts and washers were to arrive at Graninger for pick up two days later and the bolts were expected to arrive 2/22/2018 according to Grainger. On 2/26/2018 I called Grainger for the second time to see where my bolts were and I was told they have...
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Our company set up an account with Grainger, placed one order and paid for it. A few months later, we placed a second order and received an email stating that our order was cancelled with no explanation. After multiple calls and inquiries, with no call backs from Grainger, we were finally told that we had several open...
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