No one answers you guys are a bunch of thieves! We have COVID and need to cancel. Numerous time I have tried to call your phone numbers dont even work . I even woke up at 3 am to call just in case I can reach you! Trash!
Original review updated by user Aug 12, 2021 A few days after I purchased my ticket and bagging through Gotogate, they emailed to let me know that due to technical errors they were unable to book my baggingthough I had already paid them to do so. Its been months since this happened and every time I reach...
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None of your phone numbers work and I need my voucher to be extended. I contacted the airline directly and they said the request for an extension on the voucher must come from your customer service reps to theirs. Iceland Air will honor the voucher for 3 years if you would just contact them on my behalf....
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I want my money. I cancelled my flight and need my refund for it. No one told me I needed to contact you which is crazy in order to get my money. User’s recommendation: Don’t waste your time. U will never get in contact with anyone.
Tried to get a refund for a cancelled flight. Received an email saying I would get a refund if I confirmed through email. I confirmed and its been two weeks and I havent gotten an answer. Tried calling and neither number is working or going through. SCAM?? Or just terrible customer service? User’s recommendation: Don’t use this...
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