Rude Attitude
Today, I was very surprised by the negative, unkind attitude of the iExpress courier. The courier called only when he had already reached the address. When I said that we were out and I could be in 15 minutes, and usually the couriers warn about the delivery in advance (also in the store where I ordered the product, there was information that the courier will call at least 30 minutes before delivery), the courier very roughly replied that he has 60 customers a day and it is not his duty to call anyone. The product is no longer delivered today, waiting for the next delivery. Everything is understandable, but the attitude, language and intonation when working with clients, and this employee must think hard, because the times when I have to endure rude treatment are, in my opinion, long gone : ) I hope that I will never have to cooperate with iExpress again, and I will definitely choose in the future. another supplier/ p>
Read more...
