More Contact Info

Toll-Free Number:

(866) 438-2768

Customer Service:

(252) 227-7013

(800) 952-5210

(916) 445-1254

Fax:

+1(650) 362-2194

Other Info

Other Info (opening hours):

Other Location:

1177 Harrison St,

San Francisco, CA 94103, US

Company Address

Getaround, Inc.

55 Green Street,

San Francisco,

United States

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Complaints & Reviews — Getaround

5 Jun, 2021

Took my money no authotizatoon

Someone used my phone to try to purchase get around I’m disabled I didn’t need it I didn’t give the permission for it you email me said I will receive my $508 in 3 business days whoever sent me the email didn’t even know how to spell business right this is Burley the way you guys are... Read more➤

Rentals

2 Jun, 2021

My account is suspended why is that

And I never received my call. Can you please call me at 872903****. Because i keep emailing and that is seeming not to work at all.

Rentals

31 May, 2021

Credit card is missing for gas

I have no complaints only that the 2 cars I rented didnt have a gas card and it charged me 48 dollars

Rentals

31 May, 2021

No response no refund

I rented a vehicle for 6 hours made one stop 45 min within my trip and the battery was dead. I waited 2 hrs for Getaround to locate the car and to get a tow and was told I was responsible for the $193 tow truck fee. I was told by a manager that it will be... Read more➤

Rentals

19 May, 2021

Couldn’t start car and couldn’t reach a live Getaround person.

I used to be able to contact a live person at Getaround in case of emergency, but no longer. You have to send a message and what for a response. I was delayed in returning the car due to an emergency plumbing problem. As a result, I couldn’t start the car. I was finally able to get... Read more➤

Rentals