Gate 1 Travel



Gate 1 Travel

Average Rating:

1.54 / 227 votes / 18 reviews
455 Maryland Drive
Fort Washington
Pennsylvania
United States
Phone: 1800 682 3333
Web: https://www.gate1travel.com

Category: Travel and Vacations

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Complaints & Reviews — Gate 1 Travel

Gate 1 Travel
15 Apr, 2021

Gate 1 Travel gate 1 steal your money

*SOLVED

Dont buy plane tickets with gate1. They steal your money! I bought two plane tickets to Bali, due to the corona being canceled and until today I haven’t seen the money or any help from gate1. I sent emails and the answers were always the same, no help, no refunds, no phone contact exists. Better to pay… Read more➤

Payment made by cc#xxxxxxxxxxxx8981 on 11/29/19: Deposit of $1672 for Air and $1167 for Land.Total $2839 plus $878 for insurance. Two reservations were involved: Customer 5111340 Judith Rose Normandin; Customer reservation numbers: [protected] (Normandin) and 1891509 (DiSalvo). I wish that my payment will be refunded ASAP. I can be reached at [protected] or [protected]@snet.net

Gate 1 Travel
25 Mar, 2020

Gate 1 Travel “resolved”

I’m not sure what “resolved” means on these complaints. I just received an email stating complaint was “resolved”. This was complaint from two years ago and I’ve never had any response of any kind… again – joke!

Gate 1 Travel
18 Mar, 2020

Gate 1 Travel Airline penalty

*SOLVED

We cancelled our trip to Dubai with intention to rebook, Gate 1 gave us a credit minus Swiss Air's cancellation penalty of $300 each = $600. There has been no way to receive a credit from the airline, which tells us that we have to go through Gate 1, not directly to them. I cannot believe that… Read more➤

Gate 1 Travel
24 Feb, 2020

Gate 1 Travel Trip 1911515

*SOLVED

The day after receiving my check of over $2400 to pay the trip in full the company claimed they received a cancellation notice from my email. At no time did they reach out to either one of the customer to verified this transaction. We request a copy of the email of this cancellation and nothing. Then the… Read more➤

Gate 1 Travel
31 Aug, 2019

Gate 1 Travel independent tour hotel refund

*SOLVED

Gate 1 Travel is absolutely, positively the worst travel company for customer service. I booked an independent tour to Paris earlier this summer for my 70th Birthday. When we arrived at our hotel, the room was extremely warm. After dinner, upon returning to the room, the inside temperature was over 90 degrees. The Front Desk told me… Read more➤

Gate 1 Travel
27 Apr, 2019

Gate 1 Travel morocco tour in february 2019

*SOLVED

My wife and myself took a tour with Gate 1 to Morocco in February, which I must say was very nicely organized. Where I have had an unpleasant experience with Gate 1 is in the booking of my flights thru Gate 1, and their refusal to address my issue. In booking our flights we requested Premium Economy… Read more➤

Gate 1 Travel
1 Jan, 2018

Gate 1 Travel icelandair

Booked 6 day Iceland Northern lights tour starting March 31 to April 5. I was not informed that their were different class of airline tickets as Gate 1 handled all arrangements. Icelandair charged me for my bags from Newark to Reykjavik and Reykjavik to Newark. Flight Itinerary for reservation is #: 1379677. The trip was wonderful with… Read more➤

Gate 1 Travel
1 Jan, 2018

Gate 1 Travel travel arrangements

*SOLVED

Worst Travel Company I've Ever Used ! We booked a trip to Paris & London through this company and paid for upgraded hotels at both locations. The Paris Hotel was located in a very seedy part of Paris, was under construction and the air conditioner was broken. Additionally some illegal activities occurred at the hotel, I won't… Read more➤

Gate 1 Travel
1 Jan, 2018

Gate 1 Travel won’t give my money back.

*SOLVED

I booked a flight and recieved a confirmation email and the amount was taken out of my account. A few minutes later I recieved a cancellation and they stated the money was coming back to my account. Not only has the money still not come back to my account but they charged my card for a second… Read more➤

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