More Contact Info

Toll-Free Number:

(800) 427-7895

Customer Service:

Athleta

(877) 328-4538

Gap Card

(800) 887-1198

Gap Silver Card

(866) 450-4468

Gap Visa® Card

(866) 450-4467

Outside the U.S.

(614) 744-3907

TDD hearing impaired

(888) 906-1104

U.S.

(844) 437-6654

Legal:

(415) 427-5575

Other Info

1800 427 7895 (United States)
+1 614 744 3907 (USA & International) +1 866 450 4467 (Gap Card) +1 866 450 4468 (Gap Silver) +1 800 333 7899 (Head Office, USA) +1 212 206 4200 (New York Product Development) +44 207 518 6100 (United Kingdom) +1 416 921 2711 (Canada) +33 153 892 300 (France) +86 212 219 9668 (China, Shanghai)
2 Folsom St.
San Francisco , California
United States – 94105
Mon7:00 AM – 1:00 AM
Tue7:00 AM – 1:00 AM
Wed7:00 AM – 1:00 AM
Thu7:00 AM – 1:00 AM
Fri7:00 AM – 1:00 AM
Sat7:00 AM – 1:00 AM
Sun7:00 AM – 1:00 AM
Store Locator

Headquarters Locations

New York Product Development
55 Thomas St., New York, New York, 10013675 Avenue of the Americas, New York, New York, 10011United Kingdom5th Floor, 6 St. Andrew Street, London, EC4A 3AE Canada60 Bloor St., West, Suite 1501, Toronto, Ontario, M4W 3B8 France49/53 Avenue des Champs Elysees, 75008 Paris

ChinaRoom 825, T1, 138 Wangfujing Ave., Beijing, 1000064th Floor, Building 6, No. 800, Changde Road, Shanghai 200040 PRCJapanSendagaya, Shibuya-ku, Tokyo, 151-0051 Show MoreShow Less

Company Address

The Gap, Inc.

6007 Green Pointe Drive

Groveport,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gap , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Gap

21 Jul, 2020

Have not received my shipment/Can not get a hold of customer service

I have not received an item that I ordered online. It’s been about 2 months now and tracking does not give any info. I have tried calling Gap’s customer service line for 3 weeks now and have been on hold for 45 mins per day and then I give up. Their chat option says they can’t help,... Read more➤

Clothing, Shoes and Acc

20 Jul, 2020

The address is incomplete

When I write my address in the website every time I bought clothes, the sistema dont let me write the number of my apartment, it has been happened 2 times.this is my address: 18616 NW 84th PL #207 Hialeah Fl 33015

Clothing, Shoes and Acc

19 Jul, 2020

All items say they’ve been delivered in one bag. Only 1 out of 3 arrived. I’ve been calling for 5 days and no one answers.

My items say they’ve been delivered. No one answers customer service calls. I’ve called for 5 days and been on hold for hours. User’s recommendation: Shop in store not on line.

Clothing, Shoes and Acc

16 Jul, 2020

Unable to get customer service over email or phone

I tried to contact Gap for customer service help over the phone (three times) and was on hold for an hour each time before needing to hang up and do other things. I also tried to email them and received a message saying they were not responding to emails. I tried to chat with Gap CS and... Read more➤

Clothing, Shoes and Acc