At approximately 6:11 pm P/T, I attempted to make a reservation and received this employee who could not get any of the information I gave her correct. She constantly stated, “I’m trying to do my job.” However, she was ineffective and ill prepared even when I slowly gave her the departure and arrival sites names. Over and...
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Frontier was NOT very forthcoming in there interaction with me……their employees work very short hours or I’m most CERTAINLY missing some thing here.Im aware that they require you be there TWO hours ahead of time…..but even with that one hour seem to me to be AMPLE TIME….if they were willing.to get me on that flight!!!! User’s recommendation:...
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Very bad customer service, called frontier and they said I couldnt get a refund on flight I have cancelled even though when I bought the flight it said I have 24 hours to get a full refund if I cancel the flight, no way to get my refund User’s recommendation: Don’t fly with this arline.
Unable to reach customer service. When you call 800-401-**** you get a message saying that number can not be reached. User’s recommendation: Spend hours trying to contact Frontier without success.
My husband and I booked two flights to get to Cancun on 5/8. We were to fly Phx to Denver and then Denver to Cancun with a 1.5 hr layover in Denver. We were a little worried about making the second connection in case the flight left late, etc. but thought it would be alright. After getting...
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I slept with a child in the infection department of Launceston Hospital. I'm a mom. The baby is 10 months old, so as a mother I am entitled to free meals. But a surprise dinner at the salad awaited me, I would not wish even a worse enemy. I was hit by a sharp 2cm stone. Luckily it wasn't in the baby's food and luckily I didn't break the tooth. I told the staff they laughed so badly and said that the kitchen was not to blame. I took it all. It is not enough that the attitude is bad, then they do not want to work. Fuj. It is better not to get into this chapter!
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