More Contact Info

Toll-Free Number:

(866) 932-3285

Customer Service:

Hollis, NY

(212) 221-3157

International

+44 179 278 4150

Retail Customer Service

+44 333 400 3284

United Kingdom Only

+44 333 400 3285

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00 am – 8:00 pm

Saturday: 10:00 am – 6:00 pm

Sunday: 10:00 am – 4:00 pm

Company Address

French Connection

3rd Floor Matrix Beta Matrix Business Park

Swansea,

United Kingdom

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Complaints & Reviews — French Connection

3 Aug, 2021

Terrible Service and Clothing

Terrible customer service. Took 60 days for them to process a return and claim that the item had pet hair on it – when I literally took the ill fitting item out of the bag and sent it back to them the very next day. Horrible clothing. Horrible customer service. Should not be in business. User’s recommendation:... Read more➤

Footwear and Clothing

22 Jul, 2021

Non responsive company – DO NOT buy from them

Tried to return my purchase. The USPS returned my package stating that the address given “does not exist.” I contacted customer service via email and they did not respond. Tried to call their customer service number and it is just rings. User’s recommendation: Stay away or loose your money.

Footwear and Clothing

21 Jan, 2018

Avoid This Company; Selling Faulty Goods and Show Utter Discontent for Customers!

Update by user Feb 20, 2018 French Connection stated a would receive a response; two weeks later I have just received a threatening email from French Connection in Hong Kong and I am appaulled and disgusted and some what frightened by the tone of the message. How dare they tell me who to and not to contact.... Read more➤

Footwear and Clothing

Most Reviewed

7 Jun, 2021

"To alert consumers not to waste their money"