French Connection



French Connection

Average Rating:

1.15 / 98 votes / 3 reviews
French Connection
3rd Floor Matrix Beta Matrix Business Park, Swansea, Swansea, SA6 8RE
United Kingdom
Phone: (866) 932-3285
Web: https://usa.frenchconnection.com/

Category: Footwear and Clothing

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Complaints & Reviews — French Connection

Terrible customer service. Took 60 days for them to process a return and claim that the item had pet hair on it – when I literally took the ill fitting item out of the bag and sent it back to them the very next day. Horrible clothing. Horrible customer service. Should not be in business. User’s recommendation:… Read more➤

Tried to return my purchase. The USPS returned my package stating that the address given “does not exist.” I contacted customer service via email and they did not respond. Tried to call their customer service number and it is just rings. User’s recommendation: Stay away or loose your money.

Update by user Feb 20, 2018 French Connection stated a would receive a response; two weeks later I have just received a threatening email from French Connection in Hong Kong and I am appaulled and disgusted and some what frightened by the tone of the message. How dare they tell me who to and not to contact…. Read more➤

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