Unfair Refund Procedure
2. In April, news of a canceled flight came. I filled out the refund form and sent it. A refund within 90 days was promised. As I had bought tickets with a split payment, a notice of the second payment came in early June. I contacted the operator why the reminder comes, if the flight is canceled and I have applied for a refund, I replied if everything is in order. When 90 days passed and there was no money, I called the operator again, she didn't answer anything really clear, she just said that registering me in the priority queue with a 20 day refund. Interested today, I am in the Queue again with a 90-day term. What is it about order? Record conversations with operators, maybe you can check 7. Julia conversation?
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