Bad self
16. In June, I placed an order in Germany under number cp979125154de. 22. In June, the shipment arrived in Australia. June 25 tried to deliver. This took the form that the vnk came home and left, as the sender had only provided an address, without a contact telephone or e-mail. Itella did not seek any further information. 29. In June, when I called them, it was said that since there was no contact information, it could not be delivered. I named my number, we agreed on delivery on June 30 from 10:00 to 18:00. I was asked to call in the morning to clarify a specific delivery time. When I made a call on June 30, I was told that a sorting error had occurred, so delivery is not possible today. When I ask if you can go after the package in Melton, because 1. In July I left Australia, I received a message that they do not know where the shipment is located - in Melton or where, because a system error has occurred. Promised to find out and call back within 2 hours if I can drive myself. I also did not receive any answer. Average waiting time to pick up the call: 10 minutes. The biggest confusion is that the shipment from Germany (and it usually is) is delivered punctually and accurately, but then there is a delay in Australia. I didn't choose this courier myself, I automatically have a contract with the company where I placed the order. I don't recommend anyone using this business in the future!
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