Date : 07-03-2021 5 star bath solutions life time warranted shower installation. Shower was installed in 2017. When the shower door to shower was open it shattered causing a big gash in wall with glass everywhere. I’ve contacted 5 Star Bath Solutions for help trying to get someone either contact me or to get the door replaced....
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Electronics Delivery
Today I encountered an unpleasant situation with this store. Goods to the door can only be ordered with dpd delivery. On Friday then I now receive SMS with delivery time which is after a few hours. I wanted to change the time because I couldn't be home at that time. I could in the second half of the day or in the evening, but it turned out that the time of dpd could not be changed. Only the day can be changed and even then it is not known when the delivery will take place. They do not deliver on weekends either, so you have to wait 3 days to wait for the next random time. If I could choose another delivery company, I would waste this problem. I won't advertise anyone at this time, but I haven't had any issues with other suppliers. Usually the courier called before delivery to arrange a time convenient for both of us. Also with shopswho deliver the goods themselves have not had such problems, as the time is also agreed there in time. But in this situation it seems that the customer is not in the 1st place. What makes it even more unpleasant is the fact that the AZ Store itself called to find out the reasons for the change in delivery. Instead of understanding the situation, I was criticized for not being able to receive it at any time. I myself have agreed to the terms of delivery, dpd is a large company and rd cannot offer other forms of delivery. As a result, the customer of the AZ Store is not in the 1st place, but a cooperation partner. Although I do not remember agreeing to the point "I will sit at home all day until the goods are delivered". And in general, is there anyone in Canada who can order electronics and not work?But in this situation it seems that the customer is not in the 1st place. What makes it all the more unpleasant is the fact that the AZ Store itself called to find out the reasons for the change in delivery. Instead of understanding the situation, I was criticized for not being able to receive it at any time. I myself have agreed to the terms of delivery, dpd is a large company and rd cannot offer other forms of delivery. As a result, the customer of the AZ Store is not in the 1st place, but a cooperation partner. Although I do not remember agreeing to the point "I will sit at home all day until the goods are delivered". And in general, is there anyone in Canada who can order electronics and not work?But in this situation it seems that the customer is not in the 1st place. What makes it all the more unpleasant is the fact that the AZ Store itself called to find out the reasons for the change in delivery. Instead of understanding the situation, I was criticized for not being able to receive it at any time. I myself have agreed to the terms of delivery, dpd is a large company and rd cannot offer other forms of delivery. As a result, the customer of the AZ Store is not in the 1st place, but a cooperation partner. Although I do not remember agreeing to the point "I will sit at home all day until the goods are delivered". And in general, is there anyone in Canada who can order electronics and not work?that I can't get it anytime. I myself have agreed to the terms of delivery, dpd is a large company and rd cannot offer other forms of delivery. As a result, the customer of the AZ Store is not in the 1st place, but a cooperation partner. Although I do not remember agreeing to the point "I will sit at home all day until the goods are delivered". And in general, is there anyone in Canada who can order electronics and not work?that I can't get it anytime. I myself have agreed to the terms of delivery, dpd is a large company and rd cannot offer other forms of delivery. As a result, the customer of the AZ Store is not in the 1st place, but a cooperation partner. Although I do not remember agreeing to the point "I will sit at home all day until the goods are delivered". And in general, is there anyone in Canada who can order electronics and not work? The only conclusion from all this is that if you no longer want to face such delivery problems and attitudes, then you have to buy the product elsewhere or look for transport yourself.
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