More Contact Info

Toll-Free Number:

(800) 323-9005

Customer Service:

(833) 663-5465

Canada

+1 905 488 7283

Columbia

+571 492 9744

EMEA

+44 203 901 3920

Europe

+44 800 389 3921

Indonesia

+91 212 360 3399

Malasya

+6 017 351 4710

Mexico

+52 800 323 9005

New Zelamd

+649 276 4071

Nigeria

+234 803 465 8701

Nigeria

+234 805 128 2482

Nigeria

+234 701 511 7152

Worldwide Locations:

+6 139 720 4333

AUSTRALIA

+511 349 4209

PERU

+9 714 360 3606

UNITED ARAB EMIRATES

Fax:

+1905.793.9798

Other Info

Other Info (opening hours):

Hours:
Monday – Friday 7:00am – 7:00pm (CST)
Saturday – Sunday 8:00am – 6:00pm (CST)

Additional Contact Numbers:
Australia
Fax: (03) 9761 7111
Canada
Fax 905.793.9798
New Zeland
Fax: +64 9 2761798

Other Locations:

Europe

Newell Rubbermaid UK Limited
Halifax Avenue, Fradley Park,

Lichfield, Staffordshire

WS13 8SS United Kingdom

Canada

First Alert (Canada), Inc.

20 Hereford St.
Brampton

Ontario, Canada L6Y 0M1

Mexico
First Alert México
Norte 31-A #48

Industrial Vallejo

Gustavo A. Madero
Mexico City, Distrito Federal

Mexico 07700

Malaysia

Maxsure Trading Sdn Bhd
25, Jalan SS25/24,
Taman Mayang,

47301 Petaling Jaya,

Selangor, Malaysia

Company Address

BRK Brands, Inc.

3901 Liberty Street

Aurora,

United States

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Complaints & Reviews — First Alert

1 Jul, 2020

First Alert smoke detector model P1210

My First Alert smoke detector model P1210 was purchased and installed on10/12/2018. I have had numerous problems with false alarms even though I followed directed maintenance. It does not work as it is constantly chirping. User’s recommendation: I do not recommend this smoke alarm.

Security Services

28 Apr, 2020

Smoke detectors do not link together need further instruction

I needed help Linking smoke detectors together

Security Services

11 Dec, 2019

Question the quality of the units would not recommend purchase unless you like being awakened in the dead of night.

Purchased 4 First Alert Model P1210 Smoke Alarms and installed them……of the 4 installed, 3 have malfunctioned numerous times and always at night…..it is 4:00 AM and one just went off and woke up the whole house.. The only one that has never gone off is the one I would have thought would be the first….in a... Read more➤

Security Services

22 Nov, 2019

Assitant was very patient and helped me with my problem

THE assitant that helped me was very polite and helped me with my problem. She is sending me a new unit. Would reccomand this company and its customer service to everyone

Security Services

11 Nov, 2019

Not sure the execution works

I replaced 8 smoke detectors in my house either the P1210 model. Two months later 3 of them are constantly beeping and alarming. Now I need to replace them.

Security Services