Why is it that every time I call this person is out of the office. Can someone call me to discuss the details of this issue. Telephone no. Is: 302 448 ****. Is there a customer service desk?
there is no customer service or anyway to contact them
I called in on March 28, 2019 to request my 1099 since I didn’t receive it by email or mail. The first CSA said: Oh, we are sorry, we didn’t mail it to you. we can today. The second CSA who said she is the “Lead” said we mailed it on 1/31/2018. The third CSA, who said...
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Yep they sold my loan. My bank debits payment early so they get it by the first. So on 24th my bank sends the money, the 29th they sell the loan but dont send me notice til the 4th. New lender sends me info on the 6th asking for payment starting on the first,,,after the fact. I...
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They are the very best I’ve seen of playing the “float “ Borrower payments are held 10 business days— usually for some odd reason borrower payments are received on a Friday or holiday extending the float time. In this computer age does it really take 10 days or sometimes more to clear borrower check and wire funds...
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