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This is a company that missed managed. Every week there is a new account manager suppose to be handling your loan, and they disappear. You can call and call, and they never return a single call. User’s recommendation: Look for another company to service your loan.
Sent correspondence with the same date 12/31/2020 requesting different things. More than 7 correspondence with the same date, but received at different time. Attempting to foreclose on property when the government is in a moratorium stating no foreclosures User’s recommendation: be careful dealing with this company.
The absolute worst mortgage servicing company I have ever dealt with. I am a 40 year real estate financing veteran and I can tell you that the employees are completely incompetent. Their concept of calculating payments seem to be derived by elementary school children and not until brought to their attention do they even acknowledge same. If...
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They assigned me a representative and every time I called him, he was not available, nor did he return my phone calls. Additionally, they charged me a Recoverable Corporate Advances (Property Inspection Fee) of $25.00 on 10/20/20. Why should they be inspecting my property anyway and the individual made no contact with me. Furthermore, Hazard Insurance was...
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I am being charged attorney and foreclosure fees in the amount of $5,000.00 plus dollars. The company says they filled foreclosure on my property on December 9th 2020. The government had a moratorium in effect which stated no foreclosures before 12/31/2020. I had to…