Customers service needs improvement asap. I purchased a pair of shoes(which was not cheap for work)from one store online went in to pick up and one shoe was damaged. Long story short I had to call another store myself explain &;;;; ask to hold item. Went to the mall to pick and exchange with original receipt was...
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Your cusYour customer policy server *** you can’t even return it
While checking out at Rochester Mn South location, cashier was snippy when I refused to give my name at his request while checking out. I saw no need to provide personal information and he should have respected that. He needs to take a refresher class in public relations.
Store did not have my size,,,they ordered them for me,,,days later when I could not get any information using the Tracking information I called customer service and found out they canceled the order,,,I asked “just when were you ever going to let me know that??” and then I was told they would issue a “refund check” in...
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Im not happy. Your store in coral ridge sent my order to the wrong address. When i called to resolve it they told me they cant change the address and cant resend my order. So now im out $50 and nobody can help
Communication
I have been working with iExpress messengers super, accurate, with good communication many times. Today 21. 09,2020 at 11. 40 I had to call the office to pick up the package, either to the courier communication, the office had a completely opposite attitude, complete fuj, there was then the feeling that I am disturbed something for a particular lady, etc.. I sincerely recommend to the iExpress administration what kind of people are good for working with clients!
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