This travel agency is disgusting. I called Exploretrip to cancel a flight that the airline was offering full refund on, and an Exploretrip agent lied to me that the airline is only offering full refund for flights flying prior to March 2020, but since my flight is for April 2020, the flight is not eligible for full...
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I booked my flight back in April, it is now September. My flight was cancelled through the ‘customer service professionals’ at ExploreTrip and no one contacted me about it, except through ONE email that went to spam (the only reason I even found it was because I was looking through my entire inbox because I had forgotten...
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I’ve always used skyscanner to find the best deals for my flights. This time i’ve had a really bad experience. Booked my flights through ExploreTrip. After the booking they send me the confirmation of the booking and the code of the airline to use for the checkin. Later they sent me email asking the photo of my...
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I had to stay at the airport as “Exploretrip” sold me ticket that has two stops in Germany, I called twice before journey and none of them ever check and told us about transit visa needs. In the last minute i was allowed to board the flight and “Exploretrip” has not control of the situation, They were...
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I booked a flight on May 22, 2019 then I immediately (10 mins after booking) called their customer service to cancel the flight booking because our companions are not available on that date. Their agent Adolf Wilson told me that the tax will not be refunded. He cancelled the flight booking immediately without explaining to me the...
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