We came to Excalibur the room we got was next to elevator banging all day all night the bathroom had mold on ceiling in bathroom have picks, I called customer service was told they would have to downgrade are room and if we didn’t like it then that’s all they could do . Was rude and didn’t...
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My name is Thi Nguyễn. I booked 2 rooms. The first room : 86,17$ + 15$( parking) = 101.17$ The second room: 160,32$ ( I paid before I came hotel 120.64$ ) so I need to pay more 39,68 is enough + 15$ ( parking) = 54,68$ You should charge me: 101,17$ + 54,68 . But you...
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Lady who checked us in had such an attitude..the air conditioning didn’t worked properly it was VERY HOT AT NIGHT.. the hallway was very loud. People next to us were so loud… User’s recommendation: 1.
I stayed at the hotel for 2 nights. When I got there the room was dirty and they did not clean it at all. There was cookies and food all over the floor. Bathroom had been *** on the toilet, hairs on the floor, dirty towers, and even a beanie on the floor. I talked to…
