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1. The Company does not let you enroll for auto payment on line. Mailed in a form over 1month ago still have not been billed. 2. Could not transfer drugs from old pharmacy on line. Needed to call. Called several times with 20 minute waits. Finally decided to wait over…
The company seems completely unable to handle any volume of customers. Often there is never a response from a representative after waiting for extremely long periods on the phone. Emails are not responded to either by email response or requested return phone calls….
Simply put, I have envision rx. WITH THEIR COVERAGE, to purchase my 1 med, the cost was $105. I tried the free GoodRx and the cost for the same med was $5!! That says it all. EnvisionRx is just not worth the trouble.
Member since 2017, pay premiun every month. Cannot log into pharmacy to see or order prescriptions. Called, said they would reset my info, I would have to re register, they would send an email. 6 hours later no email, cannot log in.
If your thinking about going with this prescription plan, I want to to consider this; 1)Difficulty in contacting anyone 2)Poor Pharmacy Service ,cant read prescription and send wrong meds a lot and then bill you 3) Customer Service actually hung up on me bc they didn’t…