More Contact Info

Toll-Free Number:

(877) 362-7434

24-Hour Emergency Assistance:

(866) 763-5427

(877) 969-0999

Legal:

(888) 444-4003

toll free

+1 416 495 5554

local

Other Info

Other Info (opening hours):

Monday to Friday
8:30 a.m. to 4:30 p.m.

Company Address

Enbridge Gas

500 Consumers Road

North York,

Canada

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Enbridge Gas , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Enbridge Gas

9 Aug, 2021

I have tried to contact customer service online, via virtual assistant and by phone. I set up an account online but now Enbridge does not recognize it and is threatening to cut off service unless i pr

Tried all three communication options and none worked and/or traffic volume (lack of customer service agents) was so high. So they threaten to cut off service unless I provide information and then make it impossible to provide information let alone actually speak to someone. It is absolutely irresponsible for a UTILITY to act in this manner. Staff... Read more ➤

Utility

3 Aug, 2021

Tried changing my auto bank payment

You cant do it! The auto phone directory just brings you around circle. The on line option doesnt work .get your act together people !

Utility

22 Jul, 2021

Parents have passed and I sold their house

Trying to close their account and pay final bill. Impossible to try to talk to a live agent, just a bunch of menus not really getting me any where, I am lost

Utility

13 Jul, 2021

IMPOSSIBLE TO TALK TO ANYONE IN SO CALLED CUSTOMER SERVICE.THE WORST EXPERIENCE EVER,EXTRMELY FRUSTRATING !!!

IMPOSSIBLE TO TALK TO ANYONE IN SO CALLED CUSTOMER SERVICE.WORST EXPERIENCE EVER.BEEN TRYING FOR DAYS.EXTREMELY FRUSTRATING !!!! User’s recommendation: DON’T WASTE YOUR TIME.

Utility

13 Jul, 2021

Complaint settled

Had a hard time getting hold of a live rep to change my email address. Contacted Enbridge via Instagram had had issue resolved within 2 days. User’s recommendation: Use Instagram.

Utility