More Contact Info

Toll-Free Number:

(877) 375-4968

Customer Service:

Carson City, Nevada, USA

(775) 885-2500

Costa Mesa, California, USA

(714) 434-9250

Costa Mesa, California, USA

(714) 540-5058

Hurst, Texas, USA

(817) 285-0925

Lafayette, Louisiana

(337) 456-3425

Las Vegas, Nevada, USA

(702) 396-5101

Lehi, Utah, USA

(801) 766-1004

Orem, Utah, USA

(801) 360-9436

Pharr, Texas, USA

(956) 702-5656

(714) 599-5000

Company Address

El Pollo Loco, Inc.

3535 Harbor Blvd., Suite 100,

Costa Mesa,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with El Pollo Loco , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — El Pollo Loco

17 Dec, 2020

Rice wasnt cooked all the way

I threw up up the food.

Restaurants and Bars

8 Dec, 2020

Online Ordering Useless

I tried to redeem an offer that was valid for the day. Said offer was not on the menu item list. Kept telling me it could not find my offer code. I did a copy/paste so it was a valid code. No direction on what to do next when code Not Found. Why is there not a... Read more➤

Restaurants and Bars

29 Nov, 2020

Cancelled order but still charged

Hi my name is Yoon Maung and I had ordered on November 26 to pickup on November 27, but I cancelled the order on November 26. However after I was charged, I received the money back this morning, but El Pollo Loco charged me again today. I already received the cancellation email and I don’t understand why... Read more➤

Restaurants and Bars

30 Oct, 2020

Burrito was terrible

I ordered a burrito, when it arrived, it was 1/2 filled with french fries, very little chicken and very little avocado. I have been enjoying the burritos for years as the quality was perfect. Looks like they are cutting costs by using french fries as filler. If I had wanted french fries, I would have gone to... Read more➤

Restaurants and Bars

25 Oct, 2020