Original review updated by user May 29, 2021 Store #5979, Palmdale, Ca. Rancho Vista, Housekeeping 0– Marketing 0 -. 2 LARGE product boxes were SITTING on the counter where food is served from the hot table in FRONT and CENTER. THIS SHOULD NEVER HAVE HAPPENED. New crew not ready for service. Lunchtime slow as snails. I walked...
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I am a lover of Pollo Loco. But because for fear of embarrassment I pass it for another place. Four times I was bumped out by the Lady in Charge for the reason she do not accept EBT or Food Stamp Cards. They do accept, but the girl-in-charge said, first one was they…
I ordered your six legs, six thighs with two large side orders. When we got home there were zero thighs. Legs and chicken backs! Chicken backs are not on the menu. They were quartered to appear to be a thigh. Backbone and skin. I also ordered the Mac n cheese. User’s…
I am very unhappy with the order we received, I contacted the local store and was given an email address which I dont understand. I am attaching a photo of why I am upset! User’s recommendation: Get receipt, and check order before leaving the store!
Today I ordered at the drive-thru at Store #3282, check# 1776. I purchased a 10 piece mix family meal and a burrito. I ask that the chicken be fresh. Because I had requested fresh chicken, I assumed I would receive fresh chicken. The two chicken breast were hot, but the rest was dried out. I call back...
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