EF Tours cancelled my daughter's high school tour in May 2020 and is keeping $1000 for their 'expenses'. I understand they may have incurred some non-refundable fees on their side BUT NOT $1000 PER STUDENT! I understand that's their harsh refund policy if WE cancel, but THEY cancelled and can't expect to profit! Despicable! EF TOURS –...
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Canceled a trip to Croatia for June and they are keeping $1000! Croatia was hit by an earthquake and airlines and hotels allowing free cancellations but yet, they are keeping my daughters money! NEVER AGAIN! User’s recommendation: Don’t book!
Upon research, I discovered a law firm in Californian has begun a class action lawsuit again EF INSTITUTE FOR CULTURAL EXCHANGE, INC. Please visit classaction.org. I did not cancel. EF sent me and email stating my child’s excursion was cancelled due to the COVID-19 Pandemic.
I paid this company $2500 so my daughter could go on a Senior Trip. We all know Coronavirus has changed my daughter Senior year. This company sent me a latter that offer me three options 1. Reschedule the trip til September 2022 2. Give the trip to a friend or family 3. Refund but subtract $1000. I...
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My twins booked to go on a tour in June 2019 – with a worldwide pandemic you would think we would be able to cancel (heck we bought trip insurance for both) but EF Tours is telling us that if we want to cancel they need to keep 1, 000 per kids for admin fees – seriously...
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