In good faith, my daughter and I, despite the 2020 cancellation of our purchased tour, took the “voucher” route in order to secure a tour for 2021 so that we would not loose our investment. Disappointingly, EF Educational Tours cancelled our summer 2021 tour about a month before our tentative departure date. As a single mother or...
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My family and I scheduled a tour with ef educational tours. They simply answered the phone, we provided the tour, dates and names of our family members and paid a deposit for each of us. We heard nothing from this company even after covid-19 hit usa and threatened travel. We sent emails. No one responded. Later, we...
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EF Tours company has gladly excepted the government stimulus hand out. Still capitalizing from us by refusing to refund the total amount. Even with the “Global traveler’s protection” insurance I purchased at $165 per traveler, which I paid for both my daughter and I. They insist on keeping $500 per person! This is morally and ethically wrong....
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EF is not refunding my family full amount of $9696 for our canceled trip to NY City June 1-4 2020 due to pandemic. They are keeping $350 for each traveler for a total of $1400 for “admin fees” which is unacceptable. I am requesting a FULL refund. The “peace of mind” policies are not updated to include...
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I am very disappointed and disgusted with this company, during covid-19 this company has proven they don’t care about the welfare of our children they are just about the money. I tried to cancel this trip before they decided to cancel on their own. I was told I would be charged the $95 deposit fee the $200...
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