22 Jun, 2021 → by ClaimboUser816216
Company cancelled tour a second time!

1

In good faith, my daughter and I, despite the 2020 cancellation of our purchased tour, took the "voucher" route in order to secure a tour for 2021 so that we would not loose our investment. Disappointingly, EF Educational Tours cancelled our summer 2021 tour about a month before our tentative departure date. As a single mother or two, I used my savings ($8, 336.00) to give my daughter a graduation gift of travel and experience. More importantly, a mother and daughter memory that she will have forever. Sadly, this was not the case. Now she is moving on to college. I have requested my money back. EF Educational Tours is keeping $700.00 as a cancellation fee. I did not cancel this trip! They cancelled it - TWICE! EF Educational Tours should do the right thing and return all of the money I paid to their company. They claim the $700.00 is money that was already spent to secure travel details. However, we are no longer traveling. Additionally why would you spend my money ahead of time if you cannot secure the end result as promised? In my opinion, this is stealing. I want all of my money refunded as it is the right thing to do. Tour # 2130465UX - London, Paris, and The Alps Original departure date 7/13/2020 -Sandra Joubarani
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of EF Educational Tours you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.