I just learned today that this company is probably no longer in business. I have 3 chairs, two are inoperable. I’ve been trying to reach someone for weeks. Not acceptable.
The switch keys have both been broken in the switch. Called all the numbers and then the website email request for help. It has been several weeks of calling and leaving messages. Not a single reply. Now the chair stops midway and won’t move. Later it will decide to work again. Calls for help or service are...
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Purchased product 2 years ago paid in ful- Still under Warranty- Breach of CONTRACT
One third down upon signing the contract in April 2018. We were not in a rush and had some medical matters to attend to. Paid second deposit of another $12,000 in January 2019 and asked to get an installer lined We have gotten repeated excuses from two schedulers, both claiming the installation contractors were super busy and...
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Document everything, from initial contact, telephone calls, keep phone statements, every single expense, keep in a journal and keep in an orderly manner. Names, locations, business cards, dates and times, everything. Then start talking to attorneys, you may need to search for one, possibly a class action suit, find one and pursue legal avenues. Don’t forget to...
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