According to our elevator salesman “Easy Climber is a marketing company only, they don’t make anything. Staying Home makes the elevator and Easy Climber brands it.” The Staying Home elevator is fine product according to our installer but Easy Climber as a marketing firm has no information on the elevator itself, no specs no pricing. So phone...
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My Easy Climber stopped working and it took them TWO WEEKS to get back to me with a phone call after I had left several messages, both recorded and with people. I even called and spoke to my Salesman. He said he would call them. That didn’t do any good. It still took someone in the Customer...
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I called the repair department and it took days for them to have someone call me. When that person called, he was very rude and was trying to get me off the phone in a hurry. The bottom line is that he said our warranty had expired (which was true) and that it would cost a certain...
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Stairs are not working and your *** poor company won.t fix no service man in pgh .but you *** GOT PAID .WELL YOUR COMPANY WILL GET BAD REVIEWS FROM THE GOOD PEOPLE OF PITTSBURGH YOUR COMPANY SUCKS ***
I had my easy climber installed end of May 2017. Last Thurs 11/8/2018 it stopped at the top and quit. Two brand new batteries still nothing. Called for service they said no warranty. Supposed to be life time limited parts. The closest repairman is in maryland. I live on Pittsburgh Pa. Csnt find snyone to fix it...
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