I received an email from Duolingo regarding participating in a survey and wanted to check with them about the legitimacy of the email. But I was unable to get in touch with Duolingo any which way except through this platform. According to Pissedconsumer, my message was delivered, but I never got a reply from Duolingo so I... 
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    I would like support to help solve my problem. As much as I tried yesterday to open my Duolingo app, I was not successful. I press on the icon, and it quickly turns off. I was able to open it when I somehow went to your website and put in my email and password; however, I could... 
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    My concern was that my vision is poor and as I move ahead in my tutorials the print font is becoming lighter and smaller. I understand that there is a need for more info in the lesson as I progress. However I can barely continue with the lessons since I have so much trouble reading the font.... 
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    The problem has been solved and Im grateful, but the process is very frustrating. I would prefer direct contact rather than an impersonal,incomprehensible, lengthy and confusing system.
        
            
    
    
 
    
    Duolingo’s website is very difficult to navigate to find a way to cancel the membership. I have emailed them twice and found a number on line that someone else had tracked down. I left a message there and have still not had a response. User’s recommendation: DO NOT SIGN UP FOR DUOLINGO PLUS!!! Stick with the free... 
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