Complaints & Reviews — Dunkin' Donuts

I’m a Starbucks regular, but on one day I stopped in a Dunkin shop and got some doughnuts and saw a display for the midnight blend. I tried it and it blew my socks off. Problem is, it wasn’t brewed and had to wait. If you had it by the pound I would purchase it. My complaint... Read more➤

Today was the last straw. On my way to work, stop for coffee, the sales clerk hands it to me at the drive thru window and before I can get the cup into my cup holder the top pops off and hot coffee spills all over me and on the floor of my car. Obscenities are loudly... Read more➤

I do not like the new paper cups that are used at Dunkin Donuts. The caps do not fit on the cups properly and my mother nearly got burned when one opened up on her and spilled all over her lap. She could’ve had third degree burns because of it. You think they are environmentally safe but... Read more➤

I have been drinking a turbo (expresso shot) coffee since you first came out with the turbo. I cant tell you how many times I have received my coffee without the turbo. I order 1 small ice coffee, 1 cream and a turbo shot. OK what do they not understand? I am talking about coffees I get... Read more➤

Dear Representative, This morning at your Eastbound Massachusetts-turnpike drive thru near Weston, I ordered two “Heath” flavored coffees and two blueberry muffins. The person who took my order said pull around without repeating the order back, which concerned me as the flavoring, a newer offering, was not acknowledged. When I got the coffee I tasted one of... Read more➤