BUYER BEWARE: Placed an order for a custom Mother of the Bride dress. It came reasonably on time but it was 4 1/2″ too small on the bust. Dressale are totally ignoring the problem; told me I had measured incorrectly, even though I sent them a picture of the dress and measuring the dress; told me to...
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I just received my Mother of the Bride dress, and it is so poorly made. The jacket isn't even wearable. One shoulder seam hangs off the shoulder about 2 inches difference from the other one. The neck seam is about 1 inch farther forward than the other side. Absolutely horrible! And they won't answer my complaint! Don't...
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Purchased a dress for a wedding in August, received it in September. When I went to put dress on for the wedding the zipper was broken, couldn't wear the dress 🙁 Did live chat since that is the only way to contact them and they said they couldn't do anything but if I purchased another dress they...
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AVOID Dressale.com. I purchased a flower girl dress for my granddaughter from Dressale.com and it was not at all what we expected. We selected the size based on their size chart. After I placed the order they contacted me to make sure we wanted the dress as pictured. I replied yes and also sent them my granddaughters...
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My friend wants to buy a dress from dressale.com, she thinks the dress is beautiful and the price is lower than some other websites, but there are some complaints about their delivary, can anyone tell me if it is a reliable company?
Lying to customers
Yesterday I had to receive a shipment in the first half of the day. After no one had contacted me, I called Dpd. They replied to me with a message that would force the courier to contact me. I didn't receive the call either. In the morning I see that other parcels have been sent out, but yesterday remained undelivered in the terminal. I called iExpress again. Can't help but say that they do everything to make the customer drop the handset while waiting for a connection, because the constant reminder that all operators are busy, does not help! After contacting the client, the consultants asked me what was really the reason why the courier did not call me yesterday. I was denied that the courier could not contact me. I asked what time it was. I was told that at the time of delivery, t. I. No 11: 55-12: 55. I said I called 14:30 their customer service and the iExpress operator gave the courier a message that he would contact me. After that, the consultant was confused and said that I had not been able to contact me even after that. So what exactly was to blame? Laziness? The shipment tracking page says "Unfortunately we were unable to deliver your package. The recipient's address requires an access code. " Needless to say, my home does not have an access code! I don't know what access code the courier needed! Simply brazenly lying and telling customers to be the "best service"! I also asked if the courier would be able to call me today to deliver other packages that were not answered.
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