More Contact Info

Toll-Free Number:

(800) 572-6169

Legal:

(888) 320-4234

Company Address

Westgate Cruise And Travel Collection

7720, North Dobson Road

Scottsdale,

United States

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Complaints & Reviews — Westgate Cruise And Travel Collection

18 Dec, 2020

Did not get what I payed for

On Nov.25 2019 I got involved with this Co. The cost will be 2,699.00 I paid 650.32 down monthly payments would be 107.83 first payment started on Nov 30, 2019. I took one tripe since. May 1, 2020.i have tried to take another trip for the past 8 months all I get is a runaround My contact... Read more➤

Cruises and Ships

18 Dec, 2020

They take your money and you get not one thing for it

I got into this on Nov. 25 2019 for the past year I paid around $2,000.00 into this around May 1 2020 I tried to book a trip to this day I cant get what I have been paying for my calls have not ben address Person I should contact is Oscar Shaw he will not call... Read more➤

Cruises and Ships

30 Oct, 2020

No return calls, spending hours and hours on the phone and being transfered from one department to the next and still getting no resort.

My wife spent 6 hours the first day trying to book a vacation but was told our account had a hold. When asked why it took them hours to tell us that they had a dispute with the credit card company because we were credit back by them for our cruise that did not happen. After about... Read more➤

Cruises and Ships

20 Oct, 2020

Broken promises and inability to follow through with refunds due to covid

Reservations were made at two resorts for March 2020. Due to covid both resorts communicated they would be closed during that time period. A request was made immediately in March to refund points and money. The promise it would be reimbursed in 10 days. I have since communicated with personnel from Westgate Cruise and Travel 4 times.... Read more➤

Cruises and Ships

9 Aug, 2020

Help needed. Cannot Travel. Points due to expire.

I need help and someone to contact me via my email or phone. I live in AUSTRALIA and cannot call the US. We did have a person by the name of Jonathan Parker looking after us. I was able to contact him via email and he would call me back. I have not been able to get... Read more➤

Cruises and Ships

Most Reviewed

25 Jul, 2021

"It’s not something seriously wrong, not a complain. I merely wanted to confirn my order, whether I‘ve clicked twice for the tissue box wall mount holders. Anyway, no big deal, I can take 2 holders."