buyer beware bought a $5000 hot tub from dr wellness – unloaded it, filled it up with water, got it wired (by a professional), doesn’t work. won’t even turn on. ‘customer service’ refuses to do anything about it. run around – has made us call back 5 times, send photos of the wiring, box, serial # etc-...
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The hot tube has falling a part it is not even a yr old. The company said they would send replacement parts and has not. IT IS A PIECE OF *** DONT SPEND THE MONEY!!!!!!!!!!!!!
We bought our tub 4 years ago and have replaced just about every part on the tub except the cover, outside and inside closure. We have gone thru 3 pumps, 5 jets, the whole sound system, and main brain of the tub. We have had to disconnect the water fall because the clamps keep breaking over the...
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Purchased a Dr. Wellness Spa for $5000. It arrived with several scratches. We immediately had problems with jets randomly popping off, headrests coming off, lights not working, stereo malfunctioned and pumps made constant humming noises. Company had too hire another spa company to fix the numerous problems. Not to mention a torn spa cover and extremely poor...
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leaks every where was fixing it more than i was in it custemer service sent people out to fix it that knew nothing what a joke for a comany .have 3 more years to pay and been sitting empy 4 1 year
