Everything has been taken care of and theres no furthur issues
Update by user Oct 24, 2019 They should do better with trying to work with customers Original review posted by user Oct 24, 2019 Scheduled to get service at a new Property, the unrealistic arrival window is 4 hours. Let customer service know that the property is not yet occupied due to no gas, its cold told...
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I turned my heat on for the first time this morning and my house immediately filled with gas … lots of gas. I turned it off and went to work and called them. I live by myself and they could not give me ANY window when they could get there … they would not give me any...
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Worst customer service ever! Turned off gas for $80 late bill. Never given any notice. Person did knock on door with notice he had turned electricity off. Immediately called gas company. Very rude, nasty – did not even tell me I had to call 3rd party to turn gas on and also turn all my appliances back...
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Got an email confirming payment on 10/6. Immediately went back on site to cancel this payment but unable to do so on the site ANYWHERE. Tries calling but customer service closed till morning. Filled out survey form explining problem and tried to print but my comments diidnt print! Only the blank survey form printed. Called next morning...
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