I ordered my PC late December and they said it will come in at mid march. After not arriving mid march they said my PC will be shipped out in 2 weeks. After 2 weeks I call them to See if my PC was shipped turns out its going to be 3 more weeks. Every time I...
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Dear Digital Storm, Whenever I get my computer back and it is working properly, I will redact this complaint. Until then, I am frustrated with the policy and testing practices you stated you take when delivering a product. I ordered a Vanquish computer ($$$$$) and it took a long time to be delivered (basically going through all...
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i contacted digital storm to purchase acomputer for microsoft flight simulator x or prepared flight simulator in august 2015. i specificaly told the sales rep what i wanted the computer for and was assured that they the vanquish 3 would run the simulator program. i was concerned that flight simulator is a very complex ands demanding program...
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Go to Better Business Bureau website to view 37 Digital Storm complaints in the past 3 years. Anyway, In August 2015 I ordered a $5000 custom-built computer online from digitalstorm.com. They hit me with a $400 shipping charge for 200 lbs. When the computer arrived, it only weighed 70 lbs. They grossly padded the shipping charge. The...
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Outstanding company! I was looking to replace my original Dell XPS to be able to run the new games at max FPS. I primarily run flight simulators that are challenging for most computers “out of the box, ” so I decided to look into building my own, or having one built by one of the many companies...
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Poor service, terrible attitude
I sent a package from the UK. The delivery date was indicated on the UK website on 26. 12. 17. After a few days, an e-mail arrives from iExpress LV that the approximate delivery time will be 15. 12. 17. Today, 15. 12. 17, I was waiting for an SMS about the delivery information, which I have not received. Checking my e-mail around 13. 00 I see a letter from iExpress LV, which was sent in the morning of 15. 12. 17, that the package will still be delivered today from 12:38 -14. 38.. When I noticed one missed call on the phone (12:35), I immediately redialed (13:20), but I did not receive an answer, as well as no one called me. When I change plans, I take home. Calling the courier 5 times - ignor! I didn't receive my product! Calling a consultant around 3. 30pm.. I was told that I was to blame for not answering the call. Ap 16:00 courier already had the mobile turned off.. Terrible attitude.. Missing words..
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