I had the worst experience ever!!! Dick’s Sporting Goods is a terrible site, and their service is beyond ridiculous. I made my order back in January and it is already April and still nothing. I contacted them so many times, but they never replied. They finally replied in March and said that my order was cancelled a...
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They have the slowest shipping service you can imagine! I made my order three weeks ago and still nothing. When I contacted Dick’s Sporting Goods they said that order was shipped but they were not able to tell the exact delivery date. They also did not give me tracking number and when I asked for one the...
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Ordered taylormade jetspeed driver. Order was confirmed. Waited one week then called them. They assured me the order was fine and would ship in the next day or so. The very next day I received a cancelation notice. A very poor way to do business. Over the years I have purchased thousands of dollars of goods from...
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Bought my hiking shoes online Saturday. I was tracking my order it was schedule for delivery on Friday. Friday morning I get an email that it’s no longer available and that my order was canceled. Why did they sell it if there was no stock? Why did they wait till Friday to tell me (I needed it...
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When I ordered my stuff I asked about the return process and they said “yes, you can return in case of damages and etc.”. So when I received my items two of them were defective, so I contacted dick’s sporting goods and asked for a replacement. And guess what! They said sorry we do not accept returns!...
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Theft
I made an order from an online store, specifically from sportsdirect, everything is super until the courier arrives and delivers the package with the text - you will have another package that is currently missing. I asked how lost? How can you get lost? to which the courier replied, sometimes it happens, but so I do not worry everything will be fine. As a result, I receive two of the ordered 18 products. You need to get a big package, but as a result a small trash bag with 2 boxes. When asked when the second package will be, the courier will answer- at the end of the week... ok I'm waiting, next week is coming, the next end is already, the package is still not... Call DPD, there's a fairy tale, everything was received - you had one shipment to I contact the online store where I will buy... to the question why the courier knew that the package does not contain all the goodswhich was delivered in the package for contacting the online store. I contact sportsdirect, is the order really split into several shipments and are all items shipped? Sportsdirect is responsible for ensuring that the entire shipment is delivered to the courier in one package and shipment. DPD is not to blame, but I have neither goods nor money. And you still have to spend your time looking for a package. Very poor service! I recommend everyone who meets to cooperate with this courier to film the receipt of the package from the courier and also the opening of the package. iExpress remember, the earth is round...
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