Lost package, iExpress is not interested in solving the problem
16. November 2020. I sent my parcel iExpress through the parcel box to send it to Ireland. I deliberately sent out a package before the Christmas chaos to get it to its destination on time. But now 2 Months have passed and the package is still not at the destination. iExpress themselves, of course, never once called or wrote that there was a problem with my package. The package was last scanned in Ireland on November 25th, since then I no longer have any information about the package, and iExpress has not provided any specific information. Initially, iExpress said that the recipient of the parcel refused to receive the parcel, although no one was able to tell what kind of message was sent to the recipient, and neither an e-mail nor an sms about the parcel was sent to the recipient. Next, iExpress said it would hold a re-delivery,but also to the question "how will the recipient find out", no one answered me. The package has also disappeared since then. On several occasions, iExpress has replied that 'Irish colleagues need time to find the package', I have sent both a description of the package and a description of the contents, as well as several reminders that I have still not received any information about my package. I have not received an answer to the latest e-mails and questions submitted on the iExpress website. I have submitted a complaint, about which no one has given me any information - either at least when I can expect an answer and whether I need any additional info from me. I have sent both a description of the package and a description of its contents, as well as several reminders that I have not yet received any information about my package. I have not received an answer to the latest e-mails and questions submitted on the iExpress website. I have submitted a complaint, about which no one has given me any information - either at least when I can expect an answer and whether I need any additional info from me. I have sent both a description of the package and a description of its contents, as well as several reminders that I have not yet received any information about my package. I have not received an answer to the latest e-mails and questions submitted on the iExpress website. I have submitted a complaint, about which no one has given me any information - either at least when I can expect an answer and whether I need any additional info from me. When calling iExpress also no one can provide any information on how to handle this situation. Wonderful service! I admit that a iExpress employee has had a cool Christmas present worth almost 300 dollars, I see no other explanation : ) shipment number: 05757894833706
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