I ordered 2 expensive leather couches and when they delivered it it looked fine but the next day I noticed it was damaged. They have been giving me run around to return it. Transferred me from person to person. They never gave me any store policy for orders. Very disappointed now! I thought they would provide fast...
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We bought a sectional couch and bought insurance that the sales person confirmed that this insurance will take care of repairs when I tried to speak with the 3rd Party insurance company I was informed the insurance only will cover if someone spilled something on the couch they would come out and clean it. The couch was...
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As a former employee i have to say what everyone is saying is true. The company is terrible. The sales team sells discontinued merchandise without telling the customer. doesn’t offer warranty, etc. The calls route to customer service at the warehouse where unfortunately all the call center people can do is take messages for management that wont...
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NO, I CANNOT FIND THE PAPERWORD AND NO I AM NOT GOING TO TRY TO FIGURE OUT HOW TO TAKE PICTURES AND ATTACH THEM TO AN E-MAIL!!!!!!!!!!! ALL YOU WOULD HAVE HAD TO DO IS ASK FOR MY NAME AND ADDRESS AND LOOK UP MY DAMN PURCHASES WHICH WERE NOT CHEAP!!!! BUT NO, THAT WOULD BE TOO...
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YES, I DID TRY TO CONTACT DAVIN IN ORLAND PARK, IL AND BOY DID I GET THE B.S. FROM THEM. NOTHING BUT LIES AND THIS WAS ALMOST (2) YEARS AGO. THEY WOULD LISTEN TO ME WHEN I SAID I ASKED FOR A SALESMAN BY NAME AND THEY GAVE ME A ROOKIE AND THEN TOLD ME THAT –...
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