More Contact Info

Toll-Free Number:

(800) 552-8159

Customer Service:

California Office

(916) 445-1254

California Office

(800) 952-5210

Legal Department:

(401) 765-1500

DMCA agent

Other Info

Other Info (opening hours):

Mailing Address:

DMCA Agent, Legal Department:

Mail: CVS/caremark, One CVS Drive,

Woonsocket, R.I. 02895 Mail Code 1160

Fax: (401) 765-7887

Customer Advocate Team:

7034 Alamo Downs Parkway

San Antonio, Texas 782238

CVS/caremark Research Team:

P.O. Box 832407

Richardson, TX 75083

California Department of Consumer Affairs:

1625 North Market Blvd.,

Sacramento, CA 95834

Company Address

Caremark LLC

PO Box 6590

Lee's Summit,

United States

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Complaints & Reviews — Cvs Caremark

5 May, 2021

Obtain Prescription

I have been attempting to get in touch with care mark and the system has been down for days pertaining to a maintenance medication that I need and I can not get in touch with no one to help me. I am leaving the care mark team due to the inadequacy of the service they provide. User’s... Read more➤

Pharmaceutical Companies

4 May, 2021

Resolved: Warn others- get company to improve customer service

Update by user Jun 03, 2021 Company fixed the issue and I have been provided with product or service ordered. Original review posted by user May 04, 2021 They could not be worse if they tried. My doctor’s office swears that refill order was filed electronically. But when I send message to Caremark via the their web... Read more➤

Pharmaceutical Companies

27 Apr, 2021

Prescription was supposed to be sent to cvs mail

Automated reply said they would contact my doctor. After approval, they will send my prescription. Hoping they follow through and get a hold of doctor.

Pharmaceutical Companies

26 Apr, 2021

CBS carmack hijacked my ex and I don’t know how they did it as my dr didnt send the ex to them

They somehow hijacked my rx Drs office doesn’t know how and neither did the pharmacist. I would like to get some feedback on this because I’ve never had something like this happen before. It was a long and tedious process getting it straightened out and very stressful not to mention not having my medicine for weeks. Has... Read more➤

Pharmaceutical Companies

16 Apr, 2021

PATIENT NOT HAPPY WTH ME OR THEM DUE TO NOT GIVING ME INSURANCE PROCESSING INFORMATION

I work for Texas Oncology and most of my patients are older and never have there cards or they never an update card. They say never recevie them and they never want to call because they get the run around. I get so many different people on the line where one wants to help and the other... Read more➤

Pharmaceutical Companies