Complaints & Reviews — Cub Cadet

AuMobile unprofessionalism and bad attitude

AuMobile offered to try the Samsung Galaxy Mini II mobile phone (hereinafter - Samsung phone). All contacts were transferred from my phone to the Samsung phone, both from the SIM card and the phone. I was not satisfied with the functionality of the Samsung phone, I took it to the AuMobile customer service center in the Mols Shopping Center. I explained that the numbers are stored not only on the SIM card, but also on the Samsung phone itself, and please transfer them all to my phone. That did not happen. When I discovered that the numbers were missing, I went back and arrogantly replied that I had been given everything I owned. I wrote a complaint. AuMobile justified the incompatibility of its employees with the equipment, as well as stated that it was my duty to create a backup. The Samsung phone dispensers were compatible and the data was transferred correctly, no one informed me that it was my responsibility to create a backup. Isn't it strange that I myself am to blame for the AuMobile employee deleting my contacts? : ) Also - I was given a copy of the acceptance-transfer deed, not the original! When I gave up AuMobile as an operator, I was billed unreasonably.