My home warranty was Total Protect now it is Cross Country. I have been in *** with Cross Country and Sears since end of August. My dishwasher and clothes washer are still not FIXED!!!!! The deductibles keep going up and the service totally unacceptable!!! It has been the service from Cross Country and Sears that is acceptable...
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Sears sells their warranty to Cross Country Home Service and this is a SCAM. I have used Sears repair service for the last 15 years and they send A&E Factory service to repair the appliances. Cross Country Home uses A & E Factory but says they have no technician in our area, which is a lie. I...
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I purchased a Sears home warranty service in April of this year for $49.99 a month. My refrigerator just broke a week ago so I called the number given to me and Sears indicated that they brokered my warranty to another company with is Cross Country Home Services which is located in Florida, I’m located in Colorado....
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Due to the poor management of CCHS decision makers, I have no AC for most part of the summer despite they attempting to fix it 3 times now. They will not approve to use the right parts and fix it right the first time. They could not find a service provider for excess of 2 weeks for...
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They are the worst company everrrrrr. They pass you along like their getting you info to only end up with the same person. they hung up on me twice when I demanded that they send a repair person asap waiting a month is totally unexceptable to have to wait for your fridge. they took my deductible n...
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