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Update by user Jan 06, 2019 manager tracked the order and chairs are in. Update by user Jan 06, 2019 Manager was in! Spoke to him after 3 phone calls with Staff in 2 days and getting nowhere. The Chairs are in – they arrived 2 days ago and he was very apologetic about the system leaving...
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spoke to manager at park meadows – chairs are in! salepeople never followed up or called… he is delivering chairs and taking back the loaners — also was very nice and apologized profusely. all good.
Update by user Jan 13, 2019 I would say that no the complaint was not rectified to my satisfaction. I ultimately demanded a full refurn based on the deceptive nature of their order and shipping practices. Promising delivery then no delivery multiple times. i wrote a complaint to their customer…
Crate and Barrel has the worst online order and customer service I have ever seen anywhere. I orders two different items and paid for separate wrapping (extra charge for that of course).Items came in in one box wrapped together.So ,I get in touch with their customer service who resent the items,promising to refund me the money I...
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I ordered a changing tray and dresser for my grandson’s nursery. The shipping was outside their area so it cost $300. When I submitted the order it said in stock, ready to ship, arrives in 2-4 weeks. Two weeks after I ordered it, it had not shipped, so I called C&R. I was told the dresser would...
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