Craftsman




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Craftsman

Average Rating:

1.91 / 1010 votes / 91 reviews
Stanley Black and Decker, Inc.
1000 Stanley Drive
New Britain
New Britain
United States

Phone: 18883314569
Web: https://www.craftsman.com

Category: Building and Construction

Links of Craftsman
Toll-Free Number:
(888) 331-4569
Legal:
(410) 716-3900
Other Info

+1 888 331 4569 +1 860 225 5111
1000 Stanley Drive
New Britain , Connecticut
United States – 06053
Locations Show MoreShow Less

Company Address
Stanley Black and Decker, Inc.
701 E. Joppa Road, Mail Stop No. TW230
Towson,
United States

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Complaints & Reviews — Craftsman

12 Jul, 2021

Tool not working

Battery no good. Called Craftsman and they handled my problem professionally. Problem solved and Ill remain a loyal customer to Craftsman. User’s recommendation: Any problem, call Craftsman and they handled everything.
I purchased a new T210 Craftsman mower from Lowes. When I tried to use it it did not run. I called both Lowes and Craftsman and they refused to even listen. I finally hired a repairman and he saw it was a factory defect. The valve rockers were completely off so the mower exhaust was not functioning.... Read more➤
Just want my money back Ill drop this oil leaking p.o.s. Off at Lowes and Ill buy a different brand not happy with crapsman every time Ive bought there stuff its been junk User’s recommendation: Run away.
Original review updated by user Jul 10, 2021 Purchased Craftsman weed eater a while back and it stopped working. Called Lowes, they told me to call Craftsman. They told me to call Sears, they told me to call Craftsman. Then Craftsman told me to call Lowes again. Lowes tried to tell me to call Craftsman again, but... Read more➤
Called several phone numbers. Not even phone transfers, just give different phone numbers to call. Never resolved issue. I have to pay smo to do my lawn now AND I have to pay $80 transportation fee to get it delivered to the service shop. NOT covered. I wish it was never my purchase. My neighbors recommended different... Read more➤

Don't pay money!

Beware of the fraudster Raivo Milberts, who in inhumane working conditions exploits even 13-15 year old girls on dangerous equipment and does NOT pay for work claiming that the company is bankrupt and there is no money! Classifieds last for years. Offers "learn" and makes you work for free. When asked to draw up a contract, then say that there is no money and orders, so new employees can not afford. Raivo Milbrets is an abnormal miser, an old employee for all the "envelope wages" to go to ask and which it is impossible to receive. Workbenches very old bought written off from other companies and do not even have a tutorial, all have to learn yourself. Most of the equipment is already broken in a disassembled form, the ventilation barely works, the air conditioner does not go, the light in the workshop to shut down shy of saving. It is forbidden to even turn off one of the equipment (thermopressors), because then it will catch fire and burn the whole building. There are no fire extinguishers, no water, no toilets (you have to go to another company 's toilet with your paper and towel), no showers, not even brooms to put them in the trash. God does not allow you or your children to be there. Equipment is dangerous and broken, weights must be lifted and there is nothing to breathe due to chemicals.

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