Update by user Jan 02, 2019 I telephoned Craftmatic, then spoke to the head of sales. He listened and apologized, was very, very, very nice and he honored the $200 off that was originally promised to me. I do not have 50 words to write about this – I am sorry. This is tedious. I do not...
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They suck! Beds been in town for a week or two and they won’t/can’t deliver it. They don’t return phone calls Horrible customer service- I think I will cancel my order Also their phone system hangs up on you and it’s hard to reach a real person- only get machines! What else do you want me to...
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My husband and I bought a craftmatic bed back in 2010 here in Australia. During one of our house shifting sessions we lost one of the remotes . I tried to ring your company here in Australia to have it replaced and we have never been able to have it replaced….
I order a king size bed (2 twins connected) via phone sales with Craftmatic on 7/30/2018 and received them from the delivery company on 8/15/2018. The bed was not completely assembled properly, as in the head motors were not hooked up, but that was an easy fix and I…
I bought a Crafmatic bed 20 years ago (double bed). I was told the bed would last for a long time. They were right. I still have it today without ever replacing the mattresses. However, the handheld control box started malfunctioning (after 20 years). So far so good. I…
