Poor service, package damaged, lying
I sent a package from England on 23/12/2020 by parcel + force worldwide, I sent a package with a tracking number. The package arrived in Australia on 03/01/2021. After following the number, itella entered the office on January 4. (attach picture below text 1) we waited until January 13, started searching. I called them parcel + force worldwide uk what about. They very quickly and promptly within 1 day, called me gave the lv delivery company name, number and package number. Calling them was quite difficult. 1 at one time none of the numbers brought the handset (the website shows 3 numbers one of them doesn't even exist anymore, picture # 2). After repeated attempts, we called. I started asking if my package is with you (Itella office? The answer followed "if", but the package does not move further,because ten no. My answer followed the following that it may be because everything was glued to the package (picture number 3). The answer from an itella office employee (unfortunately I didn't record the word) was "that we are a third party and we were not given this information (I didn't pay too much attention to it at the beginning) I gave it again no and everything is ok. ) At the end of the conversation, the operator asked what time period the package was waiting for, I don't remember the start time, but until 5:00 pm Now it's 5 o'clock at 5:30 no SMS or call! I think I will call you again. I miraculously called right away! "Alexander answered again. Again, the whole verse from the beginning. Alexander answers that on the way to the package that I will mention tonight, but is already approaching 17:00 and my colleague told me that your bode is working until 17:00, where in return Alexander replied that no we work until 18:00. So the package was not delivered on 15/012021. And didn't even call, there was no sms with ((((that today the package will not be. Of course I called the next day, but then my mayor was full, I felt that I have been putting pasta on my ears all this time and nutritious with breakfast This time he picked up the phone silvija (maybe I'll get lost with the word) and asked the woman what you would have done with my package if you hadn't called. put the pasta on my ears, that is where my package is! (their website creates again that the package is on its way) (all the time some kind of reservations and remarks) I said to give the driver the number and the whole conversation itself. 00-10: 30, ask the driver when you will be with me, he did not know to say, but we are already on your way with your package and + -ap cycles you wait and now will be the best "around the evening until 20:00 in the evening! How long do you work at 17: 00/18: 00 / or 20: 00? And we're sitting again on 19/01/2021, yesterday is coming at 19:00, no news, no memory! Again, we need to call again! finally shipped on January 19. The packaging is damaged and I realized that this office "itella" is one of the fraudsters, the tongue office (picture number 4) shows that an attempt was made to tear the package and on the package show both my numbers my address and where What would you like to say to you, dear people, always put the tracking numbers on your packets and wrap them well with duct tape. Thank you.
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