More Contact Info

Toll-Free Number:

(800) 558-1013

Customer Service:

(877) 301-3540

Fax:

+1 (800) 866 3235

Other Info

Other Info (opening hours):

Mailing Address:

101 Billerica Ave., Building 2

N Billerica, MA 01862

Company Address

Country Store Catalog

P.O. Box 3350

Chelmsford,

United States

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Complaints & Reviews — Country Store Catalog

12 Jun, 2021

Placed an order, never got an order number no Call back

I have ordered from this company before but due to Covid, refrained for the last two years. Placed an order via phone, was told all was in stock and would ship in 7-10 Don’t days. It’s now been 14 days. Also, after the CSR took my order, I asked for the confirmation number and was told that... Read more ➤

Online Shopping

18 May, 2021

Charged for a VIP program I did not sign for after an order.

I made an actual purchase from the catalog of Country Store in June of last year. I never signed up or gave consent for the $14.95 taken out of my credit card monthly. In reviewing my past statements, I realized this was going on for 11 months. I have given them $150.00 /without my knowledge. I just... Read more ➤

Online Shopping

23 Feb, 2021

Refunds Take Forever

Nice stuff but it’s almost March and I returned an item in early January. So far, no refund. Don’t know of any other company that takes that long and I hesitate to shop with this one in the future. User’s recommendation: Nice stuff but questionable service.

Online Shopping

Most Reviewed

2 Aug, 2021

"No solve issue"
Airtel