I had to cancel the flight part of a package trip but wasnt getting back or able to put that airfare towards a future flight so I complained ( in a nice way), and now was just told that the penalty part of the airfare was being refunded to me. I am extremely happy and satisfied with...
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Could not get through to an agent. Web site very confusing. I couldnt navigate the web site. Waited on the cell phone for 60 plus minutes no one picked up. User’s recommendation: Don’t even try.
Service for tours were not available. We spent over $200 of our own money. Membership services is offering a shop card for $52.50. They need address verification. Which is 371 Carlyn Avenue Campbell Ca. 95008. I hope this closes our case. Book # C38145****-ms1009****. User’s recommendation: Lots of services were not available last of April And may...
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My wife and I booked a package for travel to Puerto Vallarta on 4/2/2021 (travel confirmation # C38193****). Stay at Marriott Hotel and Spa and travel by business class. For my return trip on 6/14/2021 my reservation and seats from Phoenix to Omaha NE was in economy…
Have spend several hours on the phone trying to get Costco travel customer on the phone and the wait time on my last attempt was 10-20 minutes that I ended up hanging up at 1:31 minutes. If it’s an emergency good luck trying to get assistance. In total I have made 3 to 4 attempts to contact...
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