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Following Hurricane Maria I paid my phone bill faithfully for 5 months with out any phone or internet services. When I returned equipment in March and asked to stop Claro I was told I could call customer service and receive a refund for $325 however Claro continues to…
It’s been 6 months I don’t have service on a tablet.they have me make payments on a promise that it will work.lies and there customer service are abusive.they get mad and won’t listen.
Desde el mismo principio fui engañado con palabras melosas de una vendedora en Puerto Rico. Buscaba un pre-pagado y me convence que con factura era lo mismo y que no tenía contrato. Hasta ahora todo parecia bien. Solo hasta que deseo cancelar la cuenta y es en ese…
They make you pay for a service you dont receive, and when u do, ITS POOR!! They state in their site that the LTE is from 5mbps to 12mbps, but I barely get 0.80mbps…And that Hspa+ is from 4 to 8mbps, *** NO! And they dont care either! I ended my contract, where in the contract does...
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Wish we could choose 0 or below. Been waiting over 3 hours standing, only 4 small benches. Have to show up in person from the mainland to cancel an account. Personnel sitting around doing nothing or chatting among themselves. Horrible!!!!!