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Update by user Oct 03, 2019 I changed to another company. Original review posted by user Oct 03, 2019 I had dsl internet, phone and mobile service with them. Started with the $30 internet plan and it was enough to watch Netflix. Worked for about 3 months and then it got so slow we couldn’t even browse...
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El día 13 de septiembre de 2019, me comuniqué con la línea del servicio al cliente y me dieron el peor servicio en mi vida. La empleada no quería contestar mis preguntas (siendo yo la dueña de la cuenta) y se negaba a atender mi reclamo. A consecuencia de este evento decidí cerrar mi cuenta con ellos,...
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Have been calling customer service for over 3 months asking for a technician due to horrible speeds and extremely bad instability. Same response every call “We will call you when before sending a technician.” It was the same thing until my last call a few days ago when they changed up the excuse. Now it’s “We can’t...
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I’ve been contacting them since May 15 practically every single day and every time I called they give me a different response or reason. They said they would send a technician no technician. I’ve been here one year and the island and CLARO is the worst company I’ve ever encountered in my life. It’s been three weeks...
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No internet in buildings or Dr. Office etc.. Bad customer service, this cell company is bad! Get AT&T!