claro telefonía Central America is one of the worst companies I have come across in my life. customer service outdated, mosty incompetent, unfriendly. automated responses, little committment, deeply flawed. {{redacted}}
All I wanted was an internet connection but their connection only lasted 1 day. Called customer service twice about it and they didn’t do anything about it. Went to their offices in Mayaguez and had to wait like two hours and a half outside the store in a very long line their security officer was very rude....
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I purchased an Iphone today 2/12/18 at 500pm and told not to turn on phone until 8pm in order for it to activate. At 830pm i called and they told m to wait until 10pm and the phone would be all set. It is 1100pm and no service and no after hours customer service to resolve issues....
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Been at customer service office at plaza Rio Hondo Bayamon PR. You see employees up and down not attending anyone. It looks lije today there is no supervisor. Been here for three hours. I have no service phone nor internet but get the bills. Called about it but still waiting . I need to fix it or...
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Esperando hora y media en el dept. de Ventas después de dejar una mujer que corte la fila el empleado no muestra cooperación y disponibilidad a mi derecho como cliente de Claro por muchos anos. No quiso venderme un producto ni mostrarmelo para yo ver si eso era lo que…
